Phone: 02 4577 7701
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FAQ's

Richmond Tank Works Pty Ltd (rtw) have answers to our most common questions that are asked of us. Below you will find the list of questions. Simply click on the question to see the answers that you need

Q1:  What is the difference between steel and plastic tanks?

With a steel water tank you get all the advantages of a tank that is strong, corrosion resistant and durable. It won’t crack as a result of sun exposure and it is the ideal choice for bushfire prone locations. Steel water tanks meet all Bushfire CRC and Rural Fire Service standards as apposed to plastic alternatives which will split, collapse and melt as a result of fire or sun exposure.  

Steel water tanks are manufactured using fully recyclable material, therefore has no harsh impact on our environment. Steel water tanks have stood the test of time and proven themselves to be the strongest quality of water tank in the industry. They are a stylish feature to any property or home and are aesthetically pleasing as apposed to the overall appearance of a plastic tank.

Q2:  Am I eligible for a rainwater tank rebate?

Yes!!! Depending on your location, please see the links below which will provide you the information required.
Sydney Water Customers http://www.sydneywater.com.au/Water4Life/Inyourgarden/RainwaterTanks/RainwaterTankRebates.cfm

 Non Sydney Water Customers - http://www.environment.nsw.gov.au/rebates/ccfrtw.htm

Q3:  What fittings are fitted to the water tank?

All of Richmond Tank Works Pty Ltd water tanks come standard with the following:
1 x 25mm Outlet
1 x 90mm Overflow
1 x 400mm Inlet Strainer
Although, you do have the option of upgrading the fittings to bigger sizes or even downsizing to smaller size fittings.

Q4:  Do the water tanks come with any warranty?

Richmond Tank Works Pty Ltd water tanks are backed by a BlueScope Steel warranty of 20 years on the materials used in manufacturing of the water tanks. Richmond Tank Works Pty Ltd, being established in the year of 1954, is proud to give our customers peace of mind with a 1 year manufactures warranty as our tanks have stood the test of time.

Q5:  Can I drink the water straight from my tank?

If you wish to drink the water directly from the water tank purchased, Richmond Tank Works Pty Ltd recommends a filtration system. If you would like to know more information regarding the filtration systems available, please contact our office.